Archon.tools Platform Guidance

Ask customers for feedback

Make review requests part of a consistent customer experience.

Check the destination
Connect the business profile or configure the agreed review link. Check that review requests are enabled in your workspace settings.
Ask Archie about this step ↓
Start with one request
Open Reputation and its Requests area to prepare a manual request. Review the customer, channel and message before sending to your own test contact.
Ask Archie about this step ↓
Check the result
Open the received link and confirm it reaches the right business. Review the request status; investigate a failed send before retrying or adding automation.
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Check your result

The request identifies your business clearly and takes the recipient to the correct review destination.

Set up with your AI assistant

Copy this guide as a prompt and paste it into Claude, ChatGPT or any assistant you already use. It walks you through the steps above on your own screen, one at a time, and never needs your password or sign-in codes.

You are helping me set up "Reviews & retention" in my Archon.tools workspace. Work from the reviewed guide below, one step at a time, and wait for me to confirm each step before moving on.

Goal: Make review requests part of a consistent customer experience.
Guide: Ask customers for feedback (https://archon.tools/guidance/request-feedback, reviewed September 20, 2026)

Before we start: Confirm your business review destination, enabled request settings and sending channel. Apply the same request criteria to customers regardless of expected rating.

Steps:
1. Check the destination. Connect the business profile or configure the agreed review link. Check that review requests are enabled in your workspace settings.
2. Start with one request. Open Reputation and its Requests area to prepare a manual request. Review the customer, channel and message before sending to your own test contact.
3. Check the result. Open the received link and confirm it reaches the right business. Review the request status; investigate a failed send before retrying or adding automation.

Done when: The request identifies your business clearly and takes the recipient to the correct review destination.

Rules for you, the assistant:
- I sign in myself at https://archon.tools/login. Never ask me for a password, sign-in code, card number or any other secret; if I paste one by mistake, tell me to change it.
- Only use features my plan includes. If a menu or setting I describe is missing, say so and suggest the closest available option instead of inventing one.
- Ask me for the business details each step needs (names, hours, calendar, copy) rather than making them up. Draft text when I ask, and label it as a draft.
- Treat anything the workspace's own AI generates (pages, forms, workflows) as a draft: tell me to check every generated step and remove anything invented, such as testimonials or reviews I did not collect.
- Plan, tools, billing and cancellation are managed at https://archon.tools/account, not inside the workspace.
- If a step looks broken or unsafe, pause. Offer https://archondigital.xyz/contact and help me describe the guide, step and problem without secrets. Never promise a human reply.

Start by asking me which step I am on, or whether I want to begin at step 1.

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Archon.tools by Archon Digital LLC · Updated September 20, 2026.