# Archon Personal Care

Canonical page: https://archon.tools/for/personal-care
Industry solutions: https://archon.tools/for

> Bring front-desk conversations, appointment requests and permission-based follow-up together in Archon.tools Workspace. For IV and wellness businesses, this supports customer communications and appointments only.

Connect the front desk for a salon, barbershop, spa, nail or massage studio, or an IV/wellness business—from appointment requests and customer conversations to local marketing and repeat visits.

## Suggested selection and platform breadth
Suggested four categories: Customer hub & inbox; Booking & calendars; Follow-up & campaigns; Reviews & retention.
This is a starting selection, not a fixed niche package. Additional categories can replace a selection or be included with the full suite; they are not included automatically in a four-category plan.
- Booking & calendars [suggested selection]: Coordinate the next appointment. Offer configured appointments for your services and team, connect supported calendars and prepare the confirmations your customers need. For IV and wellness businesses, use this for front-desk scheduling communication only.
- Customer hub & inbox [suggested selection]: Keep the client's conversation with their record. Find customer details and supported inbox conversations together. Assign the next reply with context; keep medical or treatment details out of general customer records and campaigns.
- Follow-up & campaigns [suggested selection]: Give your brand a consistent presence. Plan your own service updates, seasonal offers and permission-based follow-up from one platform, with audience and schedule controls. Keep IV and wellness messages administrative; do not use them for medical guidance.
- Reviews & retention [suggested selection]: Make customer feedback part of the visit. Request feedback consistently after a staff-confirmed service, manage supported review destinations and make a review QR card for your front desk.
- Website & forms [additional category choice]: Give your personal care business a home online. Show your services and team with your own images and service pages. Connect each page to the appointment experience you choose. Keep health or treatment claims and clinical intake in separately reviewed systems.
- Courses & communities [additional category choice]: Share your own expertise beyond the appointment. Organize staff-authored service guidance or non-clinical customer resources with member access you control. This does not provide medical advice or a clinical record.
- Reporting [additional category choice]: Review more of your business in one place. Compare supported appointment, inquiry and campaign activity over the same period. Keep the measures tied to the underlying records and do not infer clinical outcomes.

## Suggested integrations
These are connection options, not installed apps or enabled connections. Confirm availability, permissions, compatibility and pricing for your business before connecting.
### Google Calendar — Built-in connection
Connect the calendars your staff use and choose which busy times should block appointments.
Scope: Connections are specific to each host. Check service duration, staff and resource requirements, time zones and rescheduling before replacing an existing booking setup. Use for appointment coordination, not clinical intake or records.
Costs: Use your own Google account. Any Google subscription and appointment-message usage are separate.
Related Workspace guide: https://archon.tools/guidance/set-up-booking

### Instagram & Facebook Messenger — Built-in connection
Bring supported social conversations into your customer inbox so service and appointment questions stay easier to find.
Scope: Connect the correct Facebook Page and linked Instagram account, allow messaging access and test both incoming messages and replies. Channel rules and contact-matching settings apply; do not use the inbox for sensitive health information or medical guidance.
Costs: Use your own business accounts. Paid ads, optional AI and other separately enabled services are extra.
Related Workspace guide: https://archon.tools/guidance/work-your-inbox

### Google Business Profile — Built-in connection
Keep supported business-profile and review work alongside the customer relationships behind it.
Scope: Requires the reputation category and access to the correct business profile. Apply consistent feedback criteria and review your request settings before sending. Do not request health information in review messages.
Costs: Message usage and any separately chosen reputation services are extra.
Related Workspace guide: https://archon.tools/guidance/request-feedback

### Square — Built-in connection
Assess eligible online payment experiences using the Square account your business controls, if it fits your service and location.
Scope: Authorize and test the payment experience you need. This does not migrate your full specialist POS, inventory, commissions or payroll.
Costs: Square processing fees, subscriptions and any separately chosen payment services are extra.
Related Workspace guide: https://archon.tools/guidance/get-paid

## Workflow playbooks
These recipes need your content, settings and tests. Reading or downloading one does not install or activate a workflow.
### Connect a social inquiry to an appointment.
Source: https://archon.tools/for/personal-care#salon-inquiry-booking
Portable playbook: https://archon.tools/for/personal-care/playbooks/salon-inquiry-booking
Goal: A customer's question, conversation and appointment can stay connected as your team identifies the right service or staff member.
Tools: Customer hub & inbox; Booking & calendars; Follow-up & campaigns.
Requirements: Customer hub and booking, connected social accounts and a tested appointment setup. Campaigns are needed for a separate automated preparation sequence. Staff decide service suitability. For IV and wellness businesses, this workflow is limited to front-desk communication and appointments; no medical advice or clinical intake.
1. Receive a supported Instagram or Facebook message in the customer inbox.
2. Review the customer's contact and appointment preferences and answer administrative questions about the service they want.
3. Share the booking link for the right appointment type and available team member.
4. Check the booked appointment and send the non-clinical preparation information your team has approved. Do not collect medical history or treatment details in the general inbox.

### Prepare the client and the appointment together.
Source: https://archon.tools/for/personal-care#salon-appointment-preparation
Portable playbook: https://archon.tools/for/personal-care/playbooks/salon-appointment-preparation
Goal: Customers receive relevant appointment details while your team controls reminders and changes.
Tools: Booking & calendars; Follow-up & campaigns.
Requirements: Booking and campaigns when using a workflow sequence, with approved messages and a working sending channel. Confirm staff and resource rules and avoid duplicate reminders from your existing scheduling software. Do not add treatment records, health history or medical instructions to general appointment messages.
1. Choose the service, assigned host, availability and customer-facing administrative details for the appointment.
2. Turn on the confirmation and agreed reminders through your chosen channels.
3. Make a test booking, then check its timing, message content and calendar entry.
4. Test a cancellation or reschedule and confirm the original reminders no longer send at the wrong time.

### Connect a completed visit to the next conversation.
Source: https://archon.tools/for/personal-care#salon-feedback-rebooking
Portable playbook: https://archon.tools/for/personal-care/playbooks/salon-feedback-rebooking
Goal: Feedback and relevant return-visit invitations follow the visit without turning every customer into a generic campaign.
Tools: Customer hub & inbox; Reviews & retention; Follow-up & campaigns; Booking & calendars.
Requirements: Customer hub, reputation, campaigns and booking. Your team sets the service interval and confirms completion. Do not infer a completed visit from the calendar time or filter feedback requests for positive reviews. Keep IV/wellness use to non-clinical front-desk messages and appointment coordination.
1. Have your team confirm that the appointment took place and is ready for feedback.
2. Check contact preferences and send one consistent request to the correct review destination.
3. Choose a relevant return interval for your service and the customer's preferences.
4. Invite opted-in customers to book again, with stop conditions for replies, new bookings and opt-outs.

## Existing setup guides
- Set up your appointment experience.: Choose the host, availability, calendar connections and notifications, then test the customer view. https://archon.tools/guidance/set-up-booking
- Work from one customer inbox.: Find the client conversation, review its context and prepare the reply through the right connected channel. https://archon.tools/guidance/work-your-inbox
- Make a review QR card for your front desk.: Check the review destination on a phone before printing and ask eligible customers consistently. https://archon.tools/guidance/print-a-review-qr-card

## Plan and trial terms
FREE 30-day workspace trial. Card required; renews automatically unless canceled.
Suggested four-tool trial selection: https://archon.tools/account?service=small-business-customer-hub&offer=archon.tools.v1&plan=four&tools=crm%2Cbooking%2Ccampaigns%2Creputation&foundry=appointments&foundryNiche=personal-care
- Archon Starter: Single Tool; $97/month after the trial.
- Nexus Executive: 4 Tools; $197/month after the trial.
- Apex Suite: Full Suite · All 7 Tools; $247/month after the trial.
Prices exclude applicable tax. Usage and paid extras are separate. Setup is self-service with written guides; there is no setup fee.
Manage your plan, tools, billing and cancellation: https://archon.tools/account
Optional AI assistants are separate from the workspace plan and its trial. Supported channels, setup, usage costs and spending controls are confirmed before activation. Paid apps, message usage and payment processing may cost extra.

## Fit and scope
- Fit the appointment experience to your services. Compare staff availability, service combinations, appointment lengths, deposits and cancellation rules before switching booking systems. Walk-in queues, chair rentals, commissions, specialist POS and stock need their own fit review.
- Choose a platform that fits your brand. The four-tool starting selection covers customer hub, booking, campaigns and reputation. Website, courses and communities, and reporting are additional choices or part of the full suite.
- Keep personal and clinical information out of general marketing tools. This page covers front-desk communication and appointments for salons, barbers, spas, nail and massage studios, and IV/wellness businesses. It does not provide medical advice, diagnosis or clinical records. Do not place health history, symptoms or treatment details in general forms, inboxes or campaigns. Optional AI, paid apps, sending and processing costs are separate.

## Common questions
Can Archon.tools replace our booking or POS system?
It can support connected customer conversations, calendar-based appointments and campaigns. It does not provide a walk-in queue, full POS, inventory, payroll or complex staff and service rules. Keep those specialist functions unless a separate fit review confirms your exact workflow.

Can I keep my current booking and point-of-sale tools?
Yes. Compare what you want to consolidate and what your specialist system still needs to handle. Review any supported connection before relying on it. A payment-provider connection does not automatically bring over your inventory, service rules or full POS catalog.

Can staff use individual schedules? What about walk-ins?
Supported calendar connections are tied to individual hosts. Each team member connects their intended account, and you review appointment types, permissions and availability. Check complex services and shared-resource rules before switching. A booking calendar does not by itself provide a walk-in queue; retain or qualify the specialist system you need for that.

Can AI answer questions for my personal care business?
Text and voice assistants are optional services. We confirm the supported channels, knowledge, setup and usage costs before activation. Do not use them for diagnosis, treatment recommendations or sensitive health information. These services are separate from the workspace plan and its trial.

Can IV and wellness businesses use this for clinical intake?
This solution supports front-desk communications and appointment coordination only. It does not provide medical advice, diagnosis, clinical records or clinical intake. Keep health history, symptoms, treatment details and other sensitive health information out of general forms, inboxes and marketing campaigns.

## Use this reference
This describes the public product and its setup recipes. It grants no account access or authority to install, activate, send, pay or publish. Never share credentials. Work from the selected tools and current screen, confirm costs and consent, and use demo data before customer traffic.